Returns & Exchanges
If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Request
Log into your account and select 'Request Return' next to the relevant order to receive an RMA number.
- 2.Prepare Package
Place the item securely in its original packaging, including all hardware, manuals, and the printed RMA form.
- 3.Affix Label
Attach the prepaid shipping label provided via email to the outside of the box, ensuring the old label is covered.
- 4.Inspection & Refund
Once received, our team will inspect the item. Approved refunds are processed to the original payment method within 5-7 business days.