Returns & Exchanges

If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days of delivery.

Return Process

  • 1.
    Initiate Request

    Log into your account and select 'Request Return' next to the relevant order to receive an RMA number.

  • 2.
    Prepare Package

    Place the item securely in its original packaging, including all hardware, manuals, and the printed RMA form.

  • 3.
    Affix Label

    Attach the prepaid shipping label provided via email to the outside of the box, ensuring the old label is covered.

  • 4.
    Inspection & Refund

    Once received, our team will inspect the item. Approved refunds are processed to the original payment method within 5-7 business days.